TRAVEL TIPS

1- Use strong, secure luggage identification, both inside and outside your bags.

2- Pack a change of clothes in your carry-on bag (in case of delay or loss of checked bags).

3- Medication and important documents must also go inside carry-on bag (in case of delay or loss of checked bags).

4- Keep the telephone numbers of contacts at your destination handy (e.g. taxi, hotel, car rental, friends, airline, travel agent).

5- If traveling internationally, it is your responsibility to know the customs procedures for each country you will travel to (e.g. Ottawa - Toronto - New York : even though your luggage is checked all the way to New York, it must be picked up in Toronto, passed through US customs pre-clearance with its owner, and rechecked to New York).

6- When possible, avoid traveling with valuables in your checked luggage. Jewelry and electronics are excluded from airlines liability for both loss and damage. Contact your airline for a complete list of these items. If necessary, try to pack such items in your carry-on bag.